Introduction

We appreciate your visit to the City of Newark's website. Our aim is to facilitate efficient and seamless interactions between individuals, businesses, and the City of Newark. We acknowledge the importance of protecting your privacy during your visit to our website.

This policy outlines our privacy practices concerning the information gathered from users of this website. This policy details the type of information collected and how it is used. Please note that this privacy policy applies only to this website; therefore, we advise you to review the privacy policies of other websites, including state agency websites, accessed via this website.

For the purpose of this policy, "personal information" refers to any information about a natural person (not a corporate entity) that can be used to identify that person due to a name, number, symbol, mark, or other identifier. The City of Newark collects your personal information only when you voluntarily provide it, such as through sending an email or initiating an online transaction like a survey, registration, or order form.

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Automatically Collected Information During Your Visit

When you visit our website, the City of Newark automatically collects and stores the following information about your visit:

1. The Internet Protocol Address and domain name used, excluding the email address;
2. The type of browser and operating system you used;
3. The date and time of your visit;
4. The web pages or services accessed on our site;
5. The website you visited prior to ours;
6. The website you visit after leaving our site; and
7. If you downloaded a form, the specific form downloaded.

None of the above information is considered personal information.

The automatically collected information is used to enhance our website's content and to understand how users interact with the site. This data is collected for statistical analysis, determining user preferences, and improving the site's utility. The information is not used for commercial marketing purposes, and the City of Newark is not authorized to sell or disclose this information for such purposes.

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Cookies

Cookies are simple text files stored on your web browser to distinguish between users of our website. The use of cookies is a standard practice among internet websites. We utilize "session cookies" to enhance or customize your visit to our website. Session cookies are created automatically on the device you use to access our site and do not contain personal information, nor do they compromise your privacy or security. We may use the cookie feature to store a randomly generated identifier on your device. A session cookie is erased during your browser's operation or when your browser is closed.

Information Collected When You Email this Website or Initiate an Online Transaction

When you send an email to the City of Newark during your visit to our website, we collect your email address and the content of your message. Email is not a secure medium, and personal information sent via the internet can be intercepted. The information collected may include text, audio, video, and graphic information formats. Your email address and the information in your message will be used to respond to you, address the issues you identify, improve our website, or forward your message to the appropriate state agency for action. Your email address is not collected for commercial purposes, and the City of Newark is not authorized to sell or disclose your email address for profit.

During your visit to this website you may initiate a transaction such as a survey, registration, or order form. The information, including personal information, volunteered by you in initiating the transaction is used by the City of Newark to operate the City of Newark programs, which include the provision of goods, services, and information. The information collected by the City of Newark may be disclosed by the City of Newark for those purposes that may be reasonably ascertained from the nature and terms of the transaction in connection with which the information was submitted. The City of Newark does not knowingly collect personal information from children or create profiles of children through this website. Users are cautioned, however, that the collection of personal information submitted in an e-mail or through an online transaction will be treated as though it was submitted by an adult, and may, unless exempted from access by federal or State law, be subject to public access. The City of Newark strongly encourages parents and teachers to be involved in children's Internet activities and to provide guidance whenever children are asked to provide personal information online.

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Information and Choice

As noted above, the City of Newark does not collect any personal information about you during your visit to this website unless you provide that information voluntarily by sending an e-mail or initiating an online transaction such as a survey, registration, or order form. You may choose not to send us an e-mail, respond to a survey, or complete an order form. While your choice not to participate in these activities may limit your ability to receive specific services or products through this website, it will not prevent you from requesting services or products from the City of Newark by other means and will not normally have an impact on your ability to take advantage of other features of the website, including browsing or downloading most publicly available information.

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Google Analytics

The City of Newark utilizes Google Analytics to track user engagement and generate reports so we may provide a better customer experience. If you wish to learn more about their platform and what information they collect please visit this website to see their Privacy Policy and Terms of Service.

https://support.google.com/analytics/answer/7318509?hl=en

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GovOS

The City of Newark utilizes GovOS (formally Seamless Docs). For more information about what data they collect, please visit this website.

https://help.seamlessdocs.com/en/articles/2017036-security

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NewarkConnect Mobile App

The City of Newark is using SeeClickFix, an online and mobile service request application from the CivicPlus developers, to power its mobile app and reporting forms. SeeClickFix allows Newark's constituents to report non-emergency related issues. SeeClickFix can be used via the Web on a desktop computer, laptop, mobile phone, or tablet. SeeClickFix is a public application. The descriptions entered will be visible to the public. Your display name will also be visible unless you choose to submit as Anonymous. Your email address will never be displayed publicly.